01. ABOUT ME
I’m a Community Marketing & Outreach Leader with 15+ years of experience driving brand growth through strategic events, partnerships, content, and meaningful community engagement.
Marketing Strategy
Community Engagement
Partnership Development
Content Strategy
Social Media
Events & Experiences
Brand Growth
Creative Production
CRM & Automation
Business Development
Project Management
Team Leadership
02. ExPertise
core competencies
ADVERTISING & MEDIA
Brand strategy, social media, content creation, digital campaigns, email marketing, CRM, lead generation, photography, video, and creative production.
COMMUNITY & PARTNERSHIPS
Community outreach, partnership development, stakeholder engagement, business networking, nonprofit collaboration, Chambers of Commerce, referral development, and community-focused initiatives.
EVENTS & OPERATIONS
Event planning, live and virtual events, project management, team leadership, SOPs, KPIs, vendor coordination, cross-functional collaboration, and operational systems.
PLATFORMS & TOOLS
The technology behind the strategy.
Creative, Design & Content
Adobe Photoshop • Adobe Illustrator • Adobe InDesign • Canva • CapCut • InShot • InVideo AI • DaVinci Resolve • Arvin • Rebrand
AI & Productivity
ChatGPT / Prompt Development • Claude • Perplexity • AI-Assisted Content Creation • AI Workflow Development
CRM & Automation
HubSpot • Zoho CRM • Keap / Infusionsoft • GoHighLevel
Email Marketing
Mailchimp • Constant Contact • Brevo • ActiveCampaign • Keap • HubSpot
Social Media & Content
Meta Business Suite • Loomly • Hootsuite • Social Publishing & Scheduling
Web & E-Commerce
Wix • Squarespace • WordPress / Elementor • Shopify • Framer • Base44
Analytics & Perf
Google Analytics • Hotjar • SegMetrics • Meta Insights • CRM Reporting • KPI Dashboards
Project & Ops
Monday.com • Asana • Basecamp • Zoho Projects • AppFolio
Events & Registration
Cvent • Eventbrite • Zoom • Virtual & In-Person Event Management
Microsoft Suite
Excel • PowerPoint • Word • Outlook • Teams • SharePoint • Microsoft 365
LMS Platforms
Circle • Zoho LMS • GoHighLevel LMS
EXPERIENCE
My Journey
15+ years of building brands, creating connections, leading teams, and turning ideas into measurable results.
2021 — 2026
Marketing, Engagement & Operations Manager — TSS Solutions
Advanced from social media and engagement into team leadership and company-wide operations. Built social media SOPs, KPIs, content calendars, publishing workflows and performance-tracking systems. Managed four social media accounts and oversaw content strategy, creative development, field content capture and audience engagement. Developed and launched the company podcast and helped produce investor education content. Promoted to lead eight employees across social media and engagement teams. Planned and supported live and virtual investor-education events, seminars, interviews and promotional campaigns. Expanded into cross-functional operations, business development, property initiatives and special projects.
Jul 2016 — Jul 2020
Equipment Sales & E-Commerce Manager — SURKART Equipment
Managed the acquisition, preparation, digital marketing, and sale of commercial trucks, heavy equipment, and replacement parts. Created TruckPaper listings, built and launched a Shopify store, and used Zoho CRM to organize leads and customer follow-up.
Jul 2011 — Jul 2015
Community Outreach & Business Development Manager — Bail Connection & SOTA Bail Bonds
Led community outreach, digital marketing, and professional partnership development. Created websites and landing pages, guided families through the bail process, built referral relationships with attorneys, and represented the organizations in the community.
2009 — 2011
Marketing Manager — Local Traffic Media
Managed digital campaigns, webinars, lead-generation funnels, hosting accounts, domains, and client websites. Created social media accounts, email campaigns, and digital lead-capture systems for clients.
2007 — 2009
Project Support Coordinator — National Seminar Support
Coordinated logistics, material preparation, and administrative support for national professional education seminars and large-scale corporate events.
open to new opportunities and collaborations.